CUSTOMER SERVICE EXPORT COORDINATOR

Limco Logisitics Inc; Miami (FL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Limco Logistics Inc., based in Miami, FL, is seeking a dedicated Import/Export Operations and Customer Service professional to coordinate shipments, handle bookings, and maintain strong client and carrier communications onsite.

The role emphasizes freight forwarding with international and domestic partners, English and Spanish fluency, and strong computer skills. This full-time position requires on-site work and offers health insurance and paid time off.

Qualifications

• Minimum of two years hands-on freight forwarding or NVOCC experience.
• Deep knowledge of international logistics, including ocean carrier pricing and shipping protocols.
• Proficiency with Excel, Word and Microsoft Outlook.
• Exceptional communication in English and Spanish, written and verbal.
• Demonstrates leadership, decision making under pressure and team motivation.

Responsibilities

• Coordinate and manage all aspects of import and export shipments.
• Handle booking requests and communicate with clients and carriers to ensure smooth operation.
• Provide outstanding customer service and maintain relationships with clients.
• Participate in problem-solving for delays or issues in operations.
• Proactively manage freight forwarding while ensuring compliance with laws and regulations.
• Identify opportunities for process improvement in the supply chain.
• Prepare and analyze freight costs, and negotiate best possible rates.
• Maintain accurate records and reports of shipping operations.
• Engage in regular communication with international and domestic partners.
• Utilize industry software for daily tasks and communication.

Skills

Freight forwarding

NVOCC experience

International logistics

Excel

Microsoft Outlook

Bilingual English/Spanish

Tools

Excel

Word

Microsoft Outlook

Job description

Job Posting at Limco Logistics Inc.

Company Overview

Limco Logistics Inc., based in sunny Miami, FL, is excited to announce a job opening in our bustling Import/Export Operations and Customer Service department. We are seeking a dedicated, experienced professional to join our team and help us continue to provide exceptional logistics solutions. This position is Full-Time and requires the staff to work onsite, as it is not a remote job.

Job Summary

The role focuses on the coordination and facilitation of import/export operations, ensuring effective customer service, and handling client interactions with professionalism. As part of our team, you will play a crucial role in maintaining and enhancing our logistics operations, directly impacting our success and growth.

Duties and Responsibilities

• Coordinate and manage all aspects of import and export shipments.
• Handle booking requests and communicate with clients and carriers to ensure smooth operation.
• Provide outstanding customer service by resolving issues and maintaining strong relationships with clients.
• Participate in problem-solving for any operational delays or issues that arise.
• Proactively manage freight forwarding by ensuring compliance with all applicable laws and regulations.
• Identify opportunities for process improvement in the supply chain and suggest innovative solutions.
• Prepare and analyze freight costs, understanding and negotiating the best possible rates.
• Maintain accurate and timely records and reports regarding shipping operations.
• Engage in regular communication with international and domestic partners.
• Understand and utilize industry specific software for daily tasks and communication.

Requirements

• Minimum of two (2) years of hands-on experience in freight forwarding or as part of an NVOCC company.
• Deep knowledge of international logistics, including ocean carrier pricing, shipping protocols, and terminologies.
• Strong proficiency with computer systems, including Excel, Word, and Microsoft Outlook.
• Prior technical training in freight forwarding, customs regulations, or related fields is highly preferred.
• Exceptional communication skills in both English and Spanish, capable of delivering clear and concise messages both written and verbally.
• Demonstrates strong leadership, capable of making decisions under pressure and motivating the team for peak performance.
• Highly organized, detail-oriented, and capable of multitasking in a high-pressure environment.
• Must demonstrate impeccable work ethics including responsibility, confidentiality, honesty, and loyalty.

Job Type: Full-time

Benefits

• Health insurance
• Paid time off

Shift

• 8-hour shift

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