Customer Service & Equipment Support — Start Today (Bonuses)

U-Haul International, Inc.; Trotwood (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul International, Inc. in Ohio is seeking a Customer Service Representative to assist customers with products and services, manage rentals with U-Scan tech, and help move and hook up trucks and trailers.

The role involves inspecting equipment, answering questions, and processing invoices, with training opportunities through U-Haul University. Certifications for propane and forklift are offered after employment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication skills

Teamwork

Learn new tech

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul International, Inc. in Ohio is seeking a Customer Service Representative to assist customers with products and services, manage rentals with U-Scan tech, and help move and hook up trucks and trailers.

The role involves inspecting equipment, answering questions, and processing invoices, with training opportunities through U-Haul University. Certifications for propane and forklift are offered after employment.