Customer Service & Equipment Support — Start Today

U-Haul; Kent (OH); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays, vacation and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym reimbursement

Job summary

U-Haul in Ohio is seeking a friendly Customer Service Representative to join a supportive team and be the face of the company’s service. You will assist customers, dispatch and return equipment using up-to-date technology, and help ensure an excellent journey for customers.

The role offers on-the-job education and a path to growth, with hands-on training through interviews and certifications. If you enjoy helping people and working in a fast-paced environment, apply to start contributing your

Qualifications

• Must have a valid driver’s license and a good driving record.
• High school diploma or equivalent required; additional certifications a plus.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and maintain equipment on the lot, including fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and process equipment returns.

Skills

Customer service

Communication

Team player

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation (certification offered)

Job description

U-Haul in Ohio is seeking a friendly Customer Service Representative to join a supportive team and be the face of the company’s service. You will assist customers, dispatch and return equipment using up-to-date technology, and help ensure an excellent journey for customers.

The role offers on-the-job education and a path to growth, with hands-on training through interviews and certifications. If you enjoy helping people and working in a fast-paced environment, apply to start contributing your