Customer Service & Equipment Support Specialist

Uhaul; Totowa (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays, vacation, and sick days

Life insurance

ESOP

U-Haul University

Job summary

U-Haul is seeking a Customer Service Representative in Totowa, NJ. You will be the friendly face of the service team, assisting customers with rentals, inspecting equipment, and using U-Scan technology to manage inventory and dispatch.

This on-site role includes on-the-job education and growth opportunities within a nationwide brand. Qualifications include a valid driver's license and a high school diploma or equivalent, with a focus on customer service and safety.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.
• Ability to work with customers and provide service.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot and check fluids.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and process equipment returns.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Totowa, NJ. You will be the friendly face of the service team, assisting customers with rentals, inspecting equipment, and using U-Scan technology to manage inventory and dispatch.

This on-site role includes on-the-job education and growth opportunities within a nationwide brand. Qualifications include a valid driver's license and a high school diploma or equivalent, with a focus on customer service and safety.