Customer Service & Equipment Support Specialist

U-Haul; Texarkana (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym reimbursement

Life insurance

Discounts on products

Job summary

U-Haul in Texarkana, TX seeks a Customer Service Representative to be the face of our friendly team. You will assist customers with products and services, inspect and maintain equipment, and use U-Scan tech to manage rentals and inventory.

The role offers hands-on training, on-the-job education, and opportunities to advance. You’ll join a supportive environment with paid holidays and benefits; no prior trucking experience required.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

U-Haul in Texarkana, TX seeks a Customer Service Representative to be the face of our friendly team. You will assist customers with products and services, inspect and maintain equipment, and use U-Scan tech to manage rentals and inventory.

The role offers hands-on training, on-the-job education, and opportunities to advance. You’ll join a supportive environment with paid holidays and benefits; no prior trucking experience required.