Customer Service & Equipment Support Specialist

uhaul; Harlingen (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

Job summary

U-Haul is seeking a Customer Service Representative in Harlingen, TX. You will be the face of our service, assisting customers, dispatching equipment using U-Scan, and ensuring smooth rental processes while maintaining safety and cleanliness on the lot.

You will help customers with inquiries, educate on products, and support ongoing education through U-Haul University. The role offers on-the-job training and opportunities for advancement within a stable company.

Qualifications

• Experience in customer service or retail environments.
• Strong communication and interpersonal skills.
• Ability to learn and use new technology tools.

Responsibilities

• Assist customers inside the U-Haul center with products and services.
• Use U-Scan to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect equipment and explain safety procedures to customers.
• Prepare rental invoices and process returns.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul is seeking a Customer Service Representative in Harlingen, TX. You will be the face of our service, assisting customers, dispatching equipment using U-Scan, and ensuring smooth rental processes while maintaining safety and cleanliness on the lot.

You will help customers with inquiries, educate on products, and support ongoing education through U-Haul University. The role offers on-the-job training and opportunities for advancement within a stable company.