Customer Service & Equipment Support Specialist

Uhaul; Salem (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul in Salem, MA is seeking a friendly Customer Service Representative to be the face of our service team. You will assist customers with rentals, inspect and prep equipment, and use U-Scan technology to manage inventory and dispatch.

We offer on-the-job education, a supportive team environment, and bonus opportunities. The role requires a high school diploma or equivalent and a valid driver's license.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Valid driver's license

Job description

U-Haul in Salem, MA is seeking a friendly Customer Service Representative to be the face of our service team. You will assist customers with rentals, inspect and prep equipment, and use U-Scan technology to manage inventory and dispatch.

We offer on-the-job education, a supportive team environment, and bonus opportunities. The role requires a high school diploma or equivalent and a valid driver's license.