Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Ewing (KY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

ESOP (Employee Stock Ownership Plan)

Life insurance

Disc. on Apple products & more

Gym Reimbursement

MetLaw Legal program

Dental & Vision

Discounts on Dell/Apple

You Matter EAP

Legal protections

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of the company’s service, assisting customers and using modern technology to dispatch and return equipment.

The role includes responsibilities such as moving and hooking up trucks, inspecting equipment, and educating customers about products and services. The position offers on-the-job education, bonus opportunities, and a range of benefits.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of the company’s service, assisting customers and using modern technology to dispatch and return equipment.

The role includes responsibilities such as moving and hooking up trucks, inspecting equipment, and educating customers about products and services. The position offers on-the-job education, bonus opportunities, and a range of benefits.