Customer Service & Equipment Support Specialist

U-Haul; Buford (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance & Prescription plans

Paid holidays and vacation

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products and more

Job summary

U-Haul in Buford, GA is seeking a friendly Customer Service Representative to be the face of our service teams, helping customers on their journeys by assisting with rentals, answering questions, and guiding them through U-Haul products. You will use mobile tech to manage inventories and dispatch equipment, ensuring a smooth customer experience.

The role offers on-the-job training, a supportive team, and opportunities for growth as you provide high-quality service, maintain equipment, and

Qualifications

• Must have a valid driver's license and maintain a good driving record.
• High school diploma or equivalent required.
• Ability to learn and use smartphone-based U-Scan technology for rentals.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot, check fluid levels.
• Answer questions and educate customers about products and services.
• Prepare rental invoices and process returned equipment.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul in Buford, GA is seeking a friendly Customer Service Representative to be the face of our service teams, helping customers on their journeys by assisting with rentals, answering questions, and guiding them through U-Haul products. You will use mobile tech to manage inventories and dispatch equipment, ensuring a smooth customer experience.

The role offers on-the-job training, a supportive team, and opportunities for growth as you provide high-quality service, maintain equipment, and