Customer Service & Equipment Specialist

U-Haul; Morrow (GA); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Gym Reimbursement Program

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Customer Service Representative at our Morrow, GA location to be the face of our service team, helping customers with rentals, equipment inspections, and related needs using smartphone-based U-Scan tech.

The role involves assisting customers inside and outside the U-Haul center, moving and hooking up trucks, preparing invoices, and learning through U-Haul University. A valid driver’s license and a high school diploma are required, with benefits and opportunities for growth.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including fluid checks.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative at our Morrow, GA location to be the face of our service team, helping customers with rentals, equipment inspections, and related needs using smartphone-based U-Scan tech.

The role involves assisting customers inside and outside the U-Haul center, moving and hooking up trucks, preparing invoices, and learning through U-Haul University. A valid driver’s license and a high school diploma are required, with benefits and opportunities for growth.