Customer Service & Equipment Support Specialist

Uhaul

Brainerd (MN)

On-site

USD 16,000 - 17,000

Full time

4 days ago
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Benefits offered by this job

Career stability
Advancement opportunities
Health insurance
Paid holidays and vacation
Life insurance
401(k) Savings Plan
ESOP

Job summary

U-Haul is seeking a Customer Service Representative to join our team in Brainerd, MN. You will assist customers, manage rentals with U-Scan, and help with truck and trailer hookups and equipment inspections.

On-the-job training is provided, and elevation opportunities exist through our education programs. The role requires a valid driver's license, a high school diploma or equivalent, and a willingness to learn and grow within a supportive environment.

Qualifications

  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.

Responsibilities

  • Assist customers inside and outside a U-Haul center with products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane and drive a forklift (certifications offered through U-Haul).
  • Participate in ongoing U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Tools

U-Scan technology
Forklift operation

Job description

U-Haul is seeking a Customer Service Representative to join our team in Brainerd, MN. You will assist customers, manage rentals with U-Scan, and help with truck and trailer hookups and equipment inspections.

On-the-job training is provided, and elevation opportunities exist through our education programs. The role requires a valid driver's license, a high school diploma or equivalent, and a willingness to learn and grow within a supportive environment.

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