Customer Service & Equipment Support Specialist

Uhaul; Brainerd (MN); On-site; USD 16,000 - 17,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays and vacation

Life insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a Customer Service Representative to join our team in Brainerd, MN. You will assist customers, manage rentals with U-Scan, and help with truck and trailer hookups and equipment inspections.

On-the-job training is provided, and elevation opportunities exist through our education programs. The role requires a valid driver's license, a high school diploma or equivalent, and a willingness to learn and grow within a supportive environment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane and drive a forklift (certifications offered through U-Haul).
• Participate in ongoing U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul is seeking a Customer Service Representative to join our team in Brainerd, MN. You will assist customers, manage rentals with U-Scan, and help with truck and trailer hookups and equipment inspections.

On-the-job training is provided, and elevation opportunities exist through our education programs. The role requires a valid driver's license, a high school diploma or equivalent, and a willingness to learn and grow within a supportive environment.