Customer Service Representative - Equipment & Rentals

Uhaul; Rochester (MN); On-site; USD 9,600 - 17,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays

401(k) plan

ESOP

Life insurance

Legal program

Gym reimbursement

Job summary

U-Haul is seeking a friendly, motivated Customer Service Representative in Rochester, MN to be the face of our service and help customers on their journeys by inspecting and maintaining equipment.

You will use U-Scan technology to dispatch rentals, move trucks, and educate customers about products and services. This position offers on-the-job education and opportunities for advancement.

Qualifications

• Valid driver-s license and clean driving record.
• High school diploma or equivalent.
• Excellent customer service and communication skills.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly, motivated Customer Service Representative in Rochester, MN to be the face of our service and help customers on their journeys by inspecting and maintaining equipment.

You will use U-Scan technology to dispatch rentals, move trucks, and educate customers about products and services. This position offers on-the-job education and opportunities for advancement.