Customer Service Representative - Equipment & Rentals

Uhaul

Rochester (MN)

On-site

USD 9,600 - 17,000

Full time

3 days ago
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Benefits offered by this job

Career stability
Advancement opportunities
Health insurance
Paid holidays
401(k) plan
ESOP
Life insurance
Legal program
Gym reimbursement

Job summary

U-Haul is seeking a friendly, motivated Customer Service Representative in Rochester, MN to be the face of our service and help customers on their journeys by inspecting and maintaining equipment.

You will use U-Scan technology to dispatch rentals, move trucks, and educate customers about products and services. This position offers on-the-job education and opportunities for advancement.

Qualifications

  • Valid driver-s license and clean driving record.
  • High school diploma or equivalent.
  • Excellent customer service and communication skills.

Responsibilities

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).
  • Other duties as assigned.
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service
Communication

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly, motivated Customer Service Representative in Rochester, MN to be the face of our service and help customers on their journeys by inspecting and maintaining equipment.

You will use U-Scan technology to dispatch rentals, move trucks, and educate customers about products and services. This position offers on-the-job education and opportunities for advancement.

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