Customer Service & Rentals Specialist

Uhaul; Maplewood (MN); On-site; USD 16,000 - 17,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays, vacation, and sick days

Life insurance

Discounts on products

Job summary

U-Haul is hiring a Customer Service Representative in Maplewood, MN. You will be the face of our service, assisting customers, managing rentals with U-Scan, and helping with equipment inspections and setup on-site.

The role involves moving and hitching equipment, answering questions, and ensuring accurate invoicing while participating in ongoing training and certification opportunities.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is hiring a Customer Service Representative in Maplewood, MN. You will be the face of our service, assisting customers, managing rentals with U-Scan, and helping with equipment inspections and setup on-site.

The role involves moving and hitching equipment, answering questions, and ensuring accurate invoicing while participating in ongoing training and certification opportunities.