Customer Service & Equipment Specialist — Fast Pay

U-Haul; Elsmere (KY); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Vacation and sick days

Life insurance

401(k)

Employee Stock Ownership Plan

Gym reimbursement

Discounts on Apple products

ESOP

Job summary

U-Haul in Elsmere, Kentucky is seeking a Customer Service Representative. You will be the face of our service, assisting customers, inspecting equipment, and using U-Scan technology to manage rentals and inventory. This role includes hands-on training and opportunities for advancement.

We offer paid interviews, signing bonuses, and on-the-job education through U-Haul University, plus a range of employee benefits where eligible.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul in Elsmere, Kentucky is seeking a Customer Service Representative. You will be the face of our service, assisting customers, inspecting equipment, and using U-Scan technology to manage rentals and inventory. This role includes hands-on training and opportunities for advancement.

We offer paid interviews, signing bonuses, and on-the-job education through U-Haul University, plus a range of employee benefits where eligible.