Customer Service & Equipment Support Specialist

U-Haul; Louisville (KY); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid holidays and vacation

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on electronics

Job summary

U-Haul in Louisville is seeking a friendly Customer Service Representative to assist customers with rentals, inspect equipment, and manage inventory using U-Scan technology. The role emphasizes safety and teamwork at the store location.

Requirements include a valid driver’s license and a high school diploma. On-the-job training is provided, with opportunities for advancement and a chance to earn bonuses for performance.

Qualifications

• Valid driver’s license with a clean driving record.
• High school diploma or equivalent.
• Excellent customer service skills and a positive attitude.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers; inspect and clean equipment.
• Answer questions and educate customers about products and services.
• Prepare rental invoices and process equipment returns.
• Install hitches and trailer wiring.
• Fill propane and forklift operation (certifications offered).
• Participate in ongoing U-Haul education.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul in Louisville is seeking a friendly Customer Service Representative to assist customers with rentals, inspect equipment, and manage inventory using U-Scan technology. The role emphasizes safety and teamwork at the store location.

Requirements include a valid driver’s license and a high school diploma. On-the-job training is provided, with opportunities for advancement and a chance to earn bonuses for performance.