Customer Service & Equipment Specialist – Bonus Eligible

Uhaul; Norfolk (VA); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Hiring bonus: $100

Cash bonus after certification

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Gym reimbursement

Job summary

U-Haul in Norfolk, VA is seeking a Customer Service Representative to be the face of our service team. You will assist customers, inspect and maintain equipment, and use smartphone-based U-Scan technology to dispatch rentals and manage inventory.

Responsibilities include answering questions, preparing invoices, and educating customers about our products. A high school diploma and valid driver's license are required; on-the-job training is provided and a signing bonus is offered.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

People skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul in Norfolk, VA is seeking a Customer Service Representative to be the face of our service team. You will assist customers, inspect and maintain equipment, and use smartphone-based U-Scan technology to dispatch rentals and manage inventory.

Responsibilities include answering questions, preparing invoices, and educating customers about our products. A high school diploma and valid driver's license are required; on-the-job training is provided and a signing bonus is offered.