Customer Service & Equipment Specialist

U-Haul International, Inc.; Thornton Township (IL); On-site; USD 2,122,000 - 2,411,000; Part time

Benefits offered by this job

Health insurance

401(k) Plan

Life insurance

Paid holidays

Gym Reimbursement

Dental & Vision

ESOP

You Matter EAP

Identity Theft Protection

Job summary

U-Haul International, Inc. is hiring a Customer Service Representative to engage with customers both inside and outside a U-Haul center. You will manage rentals, move and hook up trucks, and inspect equipment, providing product guidance and handling invoices.

Certification for propane and forklift use is offered on employment; ongoing U-Haul education is available through U-Haul University. This part-time on-site role includes opportunities for advancement and comprehensive benefits where

Qualifications

• Valid driver’s license and ability to maintain a good driving record
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services
• Use smartphone-based U-Scan technology to manage rentals and inventory
• Move and hook up U-Haul trucks and trailers
• Clean and inspect equipment on the lot including checking fluid levels
• Answer questions and educate customers regarding products and services
• Prepare rental invoices and accept equipment returned from rental
• Install hitches and trailer wiring
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is hiring a Customer Service Representative to engage with customers both inside and outside a U-Haul center. You will manage rentals, move and hook up trucks, and inspect equipment, providing product guidance and handling invoices.

Certification for propane and forklift use is offered on employment; ongoing U-Haul education is available through U-Haul University. This part-time on-site role includes opportunities for advancement and comprehensive benefits where