Customer Service & Equipment Specialist

uhaul; Philadelphia (Philadelphia County); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Gym Reimbursement Program

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

LifeLock Identity Theft Protection

Dental & Vision Plans

You Matter EAP

Job summary

U-Haul is seeking a Customer Service Representative in Philadelphia, PA. The role involves assisting customers, using U-Scan tech to manage rentals, and helping with truck and equipment setup and return.

Responsibilities include inspecting equipment, answering questions, preparing invoices, and participating in U-Haul education programs. On-the-job training is provided, with opportunities for advancement.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Philadelphia, PA. The role involves assisting customers, using U-Scan tech to manage rentals, and helping with truck and equipment setup and return.

Responsibilities include inspecting equipment, answering questions, preparing invoices, and participating in U-Haul education programs. On-the-job training is provided, with opportunities for advancement.