Customer Service & Equipment Support Specialist

Uhaul; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays

Gym Reimbursement Program

Job summary

U-Haul is seeking a Customer Service Representative in Pittsburgh, PA. The role involves assisting customers with products and services, using U-Scan technology to manage rentals, and handling equipment such as trucks and trailers.

You will inspect equipment, answer questions, and educate customers about offerings, with opportunities for growth and on-the-job training. The position emphasizes customer-facing service, teamwork, and safety.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to assist customers and resolve issues effectively.
• Comfort with using smartphone-based tools for rentals and inventory.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers; inspect equipment.
• Prepare rental documents and process equipment returns.
• Attend ongoing U-Haul education through U-Haul University.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High school diploma

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Pittsburgh, PA. The role involves assisting customers with products and services, using U-Scan technology to manage rentals, and handling equipment such as trucks and trailers.

You will inspect equipment, answer questions, and educate customers about offerings, with opportunities for growth and on-the-job training. The position emphasizes customer-facing service, teamwork, and safety.