Customer Service & Equipment Specialist

U-Haul; Jackson (MS); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Dental & Vision Plans

Mindset App Reimbursement

Job summary

U-Haul in Jackson, MS is seeking a Customer Service Representative to be the friendly face of our operations. You will assist customers inside and outside a U-Haul center with products and services, and use mobile tech to dispatch rentals and manage inventory.

You will learn on-the-job through U-Haul University, with safety and equipment inspection duties, including hitch installations and propane filling as needed. The role offers on-the-job education, advancement opportunities, and benefits.

Qualifications

• Customer service skills and friendly demeanor are essential.
• Teamwork and ability to work in a fast-paced environment.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot and check fluids.
• Answer questions and educate customers regarding products and services.

Skills

Customer service mindset

Teamwork

Education

High school diploma or equivalent

Job description

U-Haul in Jackson, MS is seeking a Customer Service Representative to be the friendly face of our operations. You will assist customers inside and outside a U-Haul center with products and services, and use mobile tech to dispatch rentals and manage inventory.

You will learn on-the-job through U-Haul University, with safety and equipment inspection duties, including hitch installations and propane filling as needed. The role offers on-the-job education, advancement opportunities, and benefits.