Customer Service & Equipment Dispatch Specialist

3M HEALTHCARE; Jackson (MS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Dental & Vision Plans

Mindset App Reimbursement

Gym Reimbursement Program

Job summary

U-Haul is seeking a friendly, motivated Customer Service Representative to join our team at 2234 Hwy 80 W, Jackson, MS 39204. You will be the face of our exceptional service, helping customers with rentals, pickups, returns and questions using U-Scan technology.

You will inspect and move equipment, educate customers on products, and participate in ongoing U-Haul education. A safety mindset and willingness to obtain needed certifications are expected as part of this role.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.

Skills

Customer service

Communication

Valid driver\'s license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly, motivated Customer Service Representative to join our team at 2234 Hwy 80 W, Jackson, MS 39204. You will be the face of our exceptional service, helping customers with rentals, pickups, returns and questions using U-Scan technology.

You will inspect and move equipment, educate customers on products, and participate in ongoing U-Haul education. A safety mindset and willingness to obtain needed certifications are expected as part of this role.