Customer Service & Equipment Specialist

U-Haul International, Inc.; Belmont (CA); Hybrid; USD 54,299,000 - 56,118,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Life insurance

ESOP

Job summary

U-Haul International, Inc. in Belmont, California is seeking a Customer Service Representative. You will assist customers inside and outside a U-Haul center, manage rentals with U-Scan tech, move and hook up trucks, and inspect equipment.

The role offers on-the-job education and a fast-paced environment with benefits such as health insurance, paid holidays, 401(k), ESOP, and opportunities for advancement. Part-time schedule may apply.

Qualifications

• Customer service-oriented and professional demeanor.
• Ability to work with customers in a fast-paced environment.
• Strong communication and problem-solving skills.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Belmont, California is seeking a Customer Service Representative. You will assist customers inside and outside a U-Haul center, manage rentals with U-Scan tech, move and hook up trucks, and inspect equipment.

The role offers on-the-job education and a fast-paced environment with benefits such as health insurance, paid holidays, 401(k), ESOP, and opportunities for advancement. Part-time schedule may apply.