Customer Service & Equipment Specialist

U-Haul; Burlington (VT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid holidays, vacation, and sick days

Hiring bonus

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul, located in Burlington, Vermont, is hiring for the Customer Service Representative position. This role requires strong customer service skills and the ability to work with equipment and technology. Key responsibilities include assisting customers, managing rentals through U-Scan technology, and maintaining equipment.

Successful candidates will receive on-the-job education and various benefits including health insurance, a hiring bonus, and opportunities for advancement.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• Customer service experience preferred.

Responsibilities

• Assist customers inside and outside a U-Haul center.
• Use U-Scan technology to manage rentals.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot.
• Answer questions and educate customers regarding services.
• Prepare rental invoices.
• Participate in ongoing U-Haul education.

Skills

Customer service skills

Teamwork

Problem-solving

Technical aptitude

Education

High school diploma or equivalent

Tools

Smartphone-based U-Scan technology

Forklift

Job description

U-Haul, located in Burlington, Vermont, is hiring for the Customer Service Representative position. This role requires strong customer service skills and the ability to work with equipment and technology. Key responsibilities include assisting customers, managing rentals through U-Scan technology, and maintaining equipment.

Successful candidates will receive on-the-job education and various benefits including health insurance, a hiring bonus, and opportunities for advancement.