Customer Service & Equipment Specialist

U-Haul International, Inc.; Amarillo (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Two paid interviews

Hiring bonus ($100)

Cash bonus after certification ($300)

Health insurance

Life insurance

401(k) plan

ESOP

Employee discounts

Paid holidays, vacation, sick days

Metlife insurance

Employee assistance program

Identity protection

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative in an on-site capacity in Amarillo, TX. You will be the face of our service, helping customers with rentals, equipment inspections, and product guidance while using U-Scan tech to manage inventories and tasks.

The role includes opportunities for certification in propane handling and forklift operation, with ongoing U-Haul education and a path for career growth within a supportive team environment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High school diploma

Job description

U-Haul International, Inc. is seeking a Customer Service Representative in an on-site capacity in Amarillo, TX. You will be the face of our service, helping customers with rentals, equipment inspections, and product guidance while using U-Scan tech to manage inventories and tasks.

The role includes opportunities for certification in propane handling and forklift operation, with ongoing U-Haul education and a path for career growth within a supportive team environment.