Customer Service & Equipment Rental Specialist

U-Haul; Plano (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Gym Reimbursement Program

Paid holidays, vacation, and sick days

Job summary

U-Haul is seeking a friendly, motivated Customer Service Representative in Plano, TX. You will be the face of our service, helping customers with rentals, inspections, and equipment.

The position uses U-Scan technology to manage rentals and inventory, with on-the-job education and a pay rate of $15.50 per hour. Eligible for a $100 hiring bonus and a $300 completion bonus through the certification program.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly, motivated Customer Service Representative in Plano, TX. You will be the face of our service, helping customers with rentals, inspections, and equipment.

The position uses U-Scan technology to manage rentals and inventory, with on-the-job education and a pay rate of $15.50 per hour. Eligible for a $100 hiring bonus and a $300 completion bonus through the certification program.