Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Town of Hempstead (NY); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a friendly Customer Service Representative to assist customers at our locations. You will help customers with rentals, inspect equipment, and use mobile U-Scan tech to manage inventory and dispatch. This role offers on-the-job education and opportunities to advance within a supportive team.

We provide comprehensive benefits where eligible, paid holidays, and a pay range of $20.00–$21.00 per hour. A $100 hiring bonus and a $300 bonus upon completion are mentioned in the posting.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative to assist customers at our locations. You will help customers with rentals, inspect equipment, and use mobile U-Scan tech to manage inventory and dispatch. This role offers on-the-job education and opportunities to advance within a supportive team.

We provide comprehensive benefits where eligible, paid holidays, and a pay range of $20.00–$21.00 per hour. A $100 hiring bonus and a $300 bonus upon completion are mentioned in the posting.