Customer Service & Equipment Specialist

U-Haul; Plano (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is looking for a Customer Service Representative in Plano, Texas. The role entails assisting customers with U-Haul products and maintaining equipment, all while providing exceptional service. Responsibilities include managing rentals, using technology, and ensuring customer satisfaction.

This position offers career stability, opportunities for advancement, health benefits, and various bonuses, including a $100 hiring bonus and a $300 completion bonus for certifications.

Qualifications

• Strong customer service skills and a friendly demeanor.
• Ability to manage rentals using smartphone technology.
• Capable of performing physical tasks related to equipment handling.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals.
• Move and hook up U-Haul trucks and trailers.

Skills

Customer service orientation

Ability to use technology

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is looking for a Customer Service Representative in Plano, Texas. The role entails assisting customers with U-Haul products and maintaining equipment, all while providing exceptional service. Responsibilities include managing rentals, using technology, and ensuring customer satisfaction.

This position offers career stability, opportunities for advancement, health benefits, and various bonuses, including a $100 hiring bonus and a $300 completion bonus for certifications.