Customer Service & Equipment Specialist

U-Haul; Temple (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Dental & Vision plans

Gym reimbursement

Job summary

U-Haul in Temple, Texas is seeking a friendly Customer Service Representative to be the face of our team. You will help customers, dispatch and return equipment, inspect vehicles, and ensure a seamless rental experience using our U-Scan system.

The role offers on-the-job education, opportunities to advance, and a commitment to a safe, helpful service culture. Compensation includes bonuses for hiring and certification programs where applicable.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul in Temple, Texas is seeking a friendly Customer Service Representative to be the face of our team. You will help customers, dispatch and return equipment, inspect vehicles, and ensure a seamless rental experience using our U-Scan system.

The role offers on-the-job education, opportunities to advance, and a commitment to a safe, helpful service culture. Compensation includes bonuses for hiring and certification programs where applicable.