Customer Service & Equipment Prep Specialist

U-Haul; Glendale (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Dental & Vision Plans

Employee assistance program

Job summary

U-Haul is seeking a friendly Customer Service Representative in Glendale, CA. You will be the face of our service, helping customers with rentals, equipment inspections, and answering questions using U-Scan technology.

The role offers on-the-job education, immediate pay, a $100 hiring bonus, and a $300 completion bonus in the Equipment Inspection program. Eligible benefits include health plans, holidays, and life insurance.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

People person

Communication

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative in Glendale, CA. You will be the face of our service, helping customers with rentals, equipment inspections, and answering questions using U-Scan technology.

The role offers on-the-job education, immediate pay, a $100 hiring bonus, and a $300 completion bonus in the Equipment Inspection program. Eligible benefits include health plans, holidays, and life insurance.