Customer Service Pro - Quick Pay & On-the-Job Training

U-Haul; Glendale (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

ESOP

Job summary

United States position for U-Haul as a Customer Service Representative in Glendale, AZ. You will be the face of U-Haul’s exceptional service, assisting customers and ensuring they get help on their journeys by inspecting and maintaining equipment.

Use U-Scan tech to dispatch and return equipment, with on-the-job education and paid interview opportunities. The role emphasizes customer service, equipment inspection, and helping customers with rentals while supporting a team in a dynamic retail

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

High school diploma

Education

High school diploma or equivalent

Job description

United States position for U-Haul as a Customer Service Representative in Glendale, AZ. You will be the face of U-Haul’s exceptional service, assisting customers and ensuring they get help on their journeys by inspecting and maintaining equipment.

Use U-Scan tech to dispatch and return equipment, with on-the-job education and paid interview opportunities. The role emphasizes customer service, equipment inspection, and helping customers with rentals while supporting a team in a dynamic retail