Customer Service & Equipment Handler — On-the-Job Training

uhaul; Stoughton (MA); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul in Stoughton, MA is seeking a Customer Service Representative to join a friendly team. You will assist customers, dispatch and return equipment, and help them navigate rentals with up-to-date technology.

The role offers on-the-job education, a $15.00–$16.00 hourly pay range, and eligibility for benefits depending on hours worked. U-Haul emphasizes career stability, advancement opportunities, and a supportive work environment.

Qualifications

• Valid driver's license with a clean driving record
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul in Stoughton, MA is seeking a Customer Service Representative to join a friendly team. You will assist customers, dispatch and return equipment, and help them navigate rentals with up-to-date technology.

The role offers on-the-job education, a $15.00–$16.00 hourly pay range, and eligibility for benefits depending on hours worked. U-Haul emphasizes career stability, advancement opportunities, and a supportive work environment.