Insurance Customer Care Specialist - Growth & Impact

Mark McBride - State Farm Agent; Belton (MO); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Descripción de la vacante

Mark McBride - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support community members with insurance needs. You will work with the agency team to resolve inquiries, update policies, and process claims, while building trusted relationships and contributing to growth.

The role emphasizes accuracy, communication, and a customer-first mindset, with opportunities for advancement within the agency.

Formación

• Excellent communication and multitasking abilities.
• Experience in customer service is preferred.
• Strong interpersonal skills and attention to detail.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conocimientos

Communication skills

Interpersonal skills

Multitasking

Customer service experience

Descripción del empleo

Mark McBride - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support community members with insurance needs. You will work with the agency team to resolve inquiries, update policies, and process claims, while building trusted relationships and contributing to growth.

The role emphasizes accuracy, communication, and a customer-first mindset, with opportunities for advancement within the agency.