Customer Service - Donor Support Technician

Scorpion Therapeutics

Woonsocket (RI)

On-site

USD 22,000 - 33,000

Full time

14 days+

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Job summary

Scorpion Therapeutics is seeking a donor pheresis support technician to assist with equipment setup, donor monitoring, and safety compliance. You will handle autopheresis machines, respond to alarms, and maintain accurate donor data using a PDA.

This on-site role requires the ability to stand for long periods, lift up to 25 pounds, and work in a fast-paced, potentially hazardous environment while following strict safety protocols.

Qualifications

High school diploma or equivalent.
Minimum 3 months’ experience in medical or health settings.
Basic math skills.
Ability to follow written and oral instructions.
Physical capability to stand, lift up to 25 pounds, and work in a fast-paced environment.

Responsibilities

Set up and disassemble autopheresis machines.
Monitor donors during procedures.
Respond to alarms.
Record incidents and donor data accurately using PDA.
Maintain a clean work environment.
Follow safety protocols.

Skills

Basic math skills

Ability to follow instructions

Education

High School Diploma or equivalent

Job description

Role: Support pheresis procedures by preparing equipment, monitoring donors, and ensuring process safety.

Responsibilities

set up and disassemble autopheresis machines
monitor donors during procedures
respond to alarms
record incidents and donor data accurately using PDA
maintain a clean work environment
follow safety protocols

Qualifications

high school diploma or equivalent
minimum 3 months’ experience, preferably in medical or health settings
basic math skills
ability to follow written and oral instructions
physical capability for standing, lifting up to 25 pounds, and working in a fast-paced, potentially hazardous environment

HighValue