Customer Service - Donor Support Technician (Bilingual – English/Spanish)

Scorpion Therapeutics; Greenville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Scorpion Therapeutics in Greenville, SC is seeking a dedicated support role to prepare autopheresis equipment, monitor donors, respond to alarms, and ensure data accuracy throughout procedures.

You will record incidents, follow OSHA/HSE policies, maintain a clean work area, and assist with data entry via PDA while standing for extended periods and lifting up to 25 lbs.

Qualifications

• High school diploma or equivalent; minimum three months’ experience in medical or health settings or similar education.
• Basic math skills.

Responsibilities

• Set up autopheresis machines, monitor donors and respond to alarms.
• Disconnect donors post-procedure and record incidents and data via PDA.
• Maintain a safe, clean environment and follow HSE/OSHA policies.

Skills

Basic math

Attention to detail

Manual dexterity

Teamwork

Stamina

Education

High school diploma or equivalent

Tools

PDA

Job description

Role: Support donor pheresis procedures by preparing equipment, monitoring the process, and ensuring safety and data accuracy.

Responsibilities:

• set up autopheresis machines, monitor donors and respond to alarms, disconnect donors post-procedure, record incidents and data via PDA, maintain a safe and clean environment, and follow HSE/OSHA policies.

Qualifications:

• High school diploma or equivalent; minimum three months’ experience in medical or health settings or similar education; basic math skills.

High-Value:

• involvement in blood-derived products, pheresis process, donor safety, data management, health safety protocols, potential cross-training, bilingual skills may be preferred.

Work setup:

manual, fast-paced environment requiring standing, walking, manual dexterity, lifting up to 25 lbs., extended hours, and PPE use.