Customer Service - Donor Support Technician

Scorpion Therapeutics; Greenville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Scorpion Therapeutics in Greenville, SC is seeking a role to supportpheresis donor processing by preparing equipment, monitoring the procedure, and documenting incidents.

You will ensure proper setup of autopheresis machines, monitor donors during the process, respond to alarms, record data via PDA, and maintain safety and cleanliness.

A high school diploma or equivalent and 3 months' experience in a medical or health environment, plus basic math skills, are required.

Qualifications

• High school diploma or equivalent.
• Minimum 3 months' experience in medical/health environment or related education.
• Basic math skills.

Responsibilities

• Ensure proper setup of autopheresis machines.
• Monitor donors during the process.
• Respond to alarms.
• Record data via PDA.
• Maintain safety and cleanliness.
• Ensure compliance with SOPs and safety policies.

Job description

Role

Supportpheresis donor processing by preparing equipment, monitoring procedures, and documenting incidents.

Responsibilities

• ensure proper setup of autopheresis machines
• monitor donors during the process
• respond to alarms
• record data via PDA
• maintain safety and cleanliness
• ensure compliance with SOPs and safety policies

Qualifications

• high school diploma or equivalent
• minimum 3 months' experience in medical or health environment or related education
• basic math skills

High-Value

• experience in blood or plasma donation settings
• familiarity with pheresis procedures
• bloodborne pathogen safety protocols

WorkSetup

• physically demanding
• requires standing and walking up to 100%
• occasional lifting up to 25 lbs
• extended hours
• potential exposure to hazardous chemicals and bloodborne pathogens
• personal protective equipment required