Customer Service - Donor Support Technician

Scorpion Therapeutics; Newark (DE); On-site; USD 25,000 - 39,000; Full time

Job summary

Scorpion Therapeutics is seeking an automated pheresis donor processing technician to prepare and monitor donation procedures, ensuring safety, accuracy, and regulatory adherence.

The role may involve cross-training and bilingual skills, with emphasis on donor safety, data integrity, and following HSE/OSHA policies in a biopharma setting.

Qualifications

• High school diploma or equivalent.
• At least 3 months' experience in medical or health settings or comparable education.
• Basic math skills.

Responsibilities

• Set up donor area and equipment.
• Monitor donors and machine alarms.
• Respond to adverse events.
• Accurately record data in electronic systems.
• Maintain a clean work environment.
• Ensure supply availability.

Skills

Basic math skills

Education

High school diploma

Job description

Role:

Automated pheresis donor processing technician, responsible for preparing and monitoring donation procedures, ensuring safety, accuracy, and compliance.

May be cross-trained and bilingual skills could be required.

Responsibilities:

• set up donor area and equipment
• monitor donors and machine alarms
• respond to adverse events
• accurately record data in electronic systems
• maintain a clean work environment
• and ensure supply availability

Requirements:

• high school diploma or equivalent
• at least 3 months' experience in medical or health settings or comparable education
• basic math skills

High-Value:

involves pheresis processes in a biopharma setting, with emphasis on donor safety, data integrity, and regulatory adherence, including HSE and OSHA policies.

Work setup details or travel expectations are not specified.