Customer Service Representative - Dispatch

WizeHire, Inc; Austin (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Signing bonus

Job summary

Air Runs is seeking a motivated Customer Service Representative and Dispatcher to join our Austin team. You will serve as the primary contact for customer requests and act as the communication link between customers, field technicians, and management.

Prior HVAC or plumbing dispatching experience helps you excel in our fast-paced environment. The role emphasizes coordinating schedules, delivering excellent service, and maintaining strong customer relationships in a local, community-focused

Qualifications

• HVAC and/or plumbing dispatching experience preferred.
• Fast-paced, customer-focused environment experience required.

Responsibilities

• Be the first point of contact for customer requests and inquiries.
• Coordinate communications between customers, field technicians, and management.

Job description

$1,000 signing bonus for qualified applicants.

Air Runs has been a staple in the Austin community for 20+ years. With years of experience and a passion for excellence, we have become a beacon of trust and innovation in Central Texas.

We are currently seeking a motivated and organized Customer Service Representative and Dispatcher to join our growing team. As a Customer Service Rep/Dispatcher, you will be the first point of contact for customer requests and the communication link between our customers, field technicians, and the management team. The ideal candidate will have prior dispatching experience in the HVAC and/or plumbing industries and be comfortable in a fast-paced, customer-focused environment.

Signing bonus paid after three consecutive months of employment.