Customer Service & Dispatch Specialist

Aire Serv of the Emerald Coast; Miramar Beach (FL); On-site; USD 29,000 - 40,000; Full time

Job summary

Aire Serv of the Emerald Coast in Miramar Beach, FL is seeking a Customer Service Representative & Dispatcher to join our team. You will be the first point of contact for service requests, handling calls professionally and representing Aire Serv on support lines.

This role blends administrative duties with dispatch responsibilities, requiring clear communication, accurate data entry, and the ability to manage multiple inquiries while delivering outstanding customer service.

Qualifications

• Minimum two years admin experience.
• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.
• Team player who can work independently.

Responsibilities

• Receive incoming calls in professional and courteous manner.
• Perform marketing and sales functions to sell additional work and earn business.
• Complete work orders, return customer calls, and respond to customer complaints.
• Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
• Perform other duties as needed which may include cross-training in related positions.

Skills

Communication skills

Attention to detail

Data entry

Teamwork / independent work

Tools

MS Office

Job description

Aire Serv of the Emerald Coast in Miramar Beach, FL is seeking a Customer Service Representative & Dispatcher to join our team. You will be the first point of contact for service requests, handling calls professionally and representing Aire Serv on support lines.

This role blends administrative duties with dispatch responsibilities, requiring clear communication, accurate data entry, and the ability to manage multiple inquiries while delivering outstanding customer service.