Customer Service & Dispatch Coordinator — Weekdays, Benefits

Guildgaragegroup; Pearl City (HI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Match

Paid Holidays

Paid Time Off

Hands-on training

Job summary

Raynor Overhead Doors & Gates in Pearl City, HI is seeking a Customer Service & Dispatch Coordinator to support field technicians and deliver exceptional service to customers across Oahu. This role acts as the communication hub between customers, technicians, and operations, keeping jobs organized and on schedule.

You’ll coordinate technician schedules, answer calls with updates, and help create smooth customer experiences.

Qualifications

• Must have strong communication and organizational skills.
• Experience in customer service, scheduling, or dispatch preferred.
• Willing to train the right candidate.
• Home services experience helpful but not required.

Responsibilities

• Coordinate technician schedules and appointments.
• Answer customer calls and provide updates.
• Support dispatching and daily operations.
• Maintain accurate service records.
• Create positive customer experiences.

Skills

Communication skills

Multitasking

Team player

Customer service

Job description

Raynor Overhead Doors & Gates in Pearl City, HI is seeking a Customer Service & Dispatch Coordinator to support field technicians and deliver exceptional service to customers across Oahu. This role acts as the communication hub between customers, technicians, and operations, keeping jobs organized and on schedule.

You’ll coordinate technician schedules, answer calls with updates, and help create smooth customer experiences.