Customer Service & Dispatch Coordinator (Bilingual)

Pico Propane and Fuels; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly wage

401(k) with 6% company match

Health and vision insurance

Company paid dental insurance

Company paid AD&D and life insurance

Paid time off with rollover hours

Referral bonus program

Job summary

Pico Propane and Fuels in Miami, FL is seeking an experienced Customer Service Representative to support customers and operations by addressing inquiries, coordinating service needs, maintaining accurate records, and helping ensure day-to-day processes run efficiently. A successful Customer Service Representative is committed to service, efficiency, and safety.

The role requires strong communication and problem-solving skills, with a preference for bilingual English/Spanish candidates and

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years of customer service experience.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Interact with customers by phone, email, or in person to provide support and information.
• Collect and enter orders for products or services.
• Address questions and complaints; escalate when needed to specialists.
• Maintain customer accounts and records of interactions.
• Assist with dispatch coordination and scheduling of drivers and technicians.

Skills

Customer service

Bilingual English/Spanish

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Pico Propane and Fuels in Miami, FL is seeking an experienced Customer Service Representative to support customers and operations by addressing inquiries, coordinating service needs, maintaining accurate records, and helping ensure day-to-day processes run efficiently. A successful Customer Service Representative is committed to service, efficiency, and safety.

The role requires strong communication and problem-solving skills, with a preference for bilingual English/Spanish candidates and