Propane Customer Service & Dispatch Specialist

Pico Propane and Fuels; Sunset Corners (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) with company match

Health and vision insurance

Company paid dental insurance

Company paid AD&D and life insurance

Paid time off with rollover hours

Referral bonus program

Job summary

Pico Propane is seeking a Customer Service Representative to support customers and operations in Miami, FL. You will coordinate orders, field inquiries, and maintain customer records to ensure efficient daily processes and service safety.

The role emphasizes service, efficiency, and safety, with a focus on clear communication and timely issue resolution. The ideal candidate has strong customer service experience, bilingual English/Spanish is a plus, and comfort working in a high-volume

Qualifications

• High school diploma or equivalent required.
• Experience in high-volume customer service settings preferred.
• Bilingual English/Spanish a plus.

Responsibilities

• Interact with customers by phone, email, or in person to provide support.
• Collect and enter orders for new or additional products or services.
• Field questions and escalate issues beyond the representative’s knowledge.
• Maintain customer accounts and records of interactions.
• Support dispatch coordination and scheduling of drivers and technicians.

Skills

Customer service

Communication

Problem solving

Organization

Attention to detail

Bilingual English/Spanish

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Pico Propane is seeking a Customer Service Representative to support customers and operations in Miami, FL. You will coordinate orders, field inquiries, and maintain customer records to ensure efficient daily processes and service safety.

The role emphasizes service, efficiency, and safety, with a focus on clear communication and timely issue resolution. The ideal candidate has strong customer service experience, bilingual English/Spanish is a plus, and comfort working in a high-volume