Bilingual Customer Service Rep (English/Spanish) - Growth

Global Food Corp; Medley (FL); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Competitive pay

Career growth

Collaborative team

Job summary

Global Food Corp. in Medley, FL is seeking a Bilingual Customer Service Representative to support customers, process orders, and collaborate with sales, warehouse, and operations teams.

You will handle English and Spanish communications, coordinate with logistics to ensure on-time deliveries, and maintain accurate customer records while assisting with quotes, invoices, and documentation.

Qualifications

• Fluent in English and Spanish (Required).
• Customer service or order processing experience.
• Strong communication and organizational skills.
• Comfortable using Microsoft Office (Excel) and computer systems.
• Experience with CRM or order management software is a plus.
• Food distribution, logistics, or warehouse experience is a plus.

Responsibilities

• Process customer orders for frozen, refrigerated, and dry food products.
• Assist customers in English and Spanish via phone and email.
• Coordinate with warehouse and logistics teams to ensure on-time deliveries.
• Track orders and resolve customer questions.
• Maintain accurate customer and order information.
• Support the sales team with quotes, invoices, and order documentation.

Skills

Bilingual English/Spanish

Customer service

Order processing

Tools

Excel

CRM software

Job description

Global Food Corp. in Medley, FL is seeking a Bilingual Customer Service Representative to support customers, process orders, and collaborate with sales, warehouse, and operations teams.

You will handle English and Spanish communications, coordinate with logistics to ensure on-time deliveries, and maintain accurate customer records while assisting with quotes, invoices, and documentation.