Customer Service Department Specialist

Tempagencies Tucsonaz; Honolulu (HI); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly Pay

Medical/Dental/Vision

Free Online Skill Classes

EAP

Discounts

Descripción de la vacante

Remedy Staffing is seeking a full-time Customer Service Department Specialist in Honolulu to support multiple Customer Service teams with mail processing, claims entry, file management, and client communications in a fast-paced office.

The ideal candidate will be detail-oriented, organized, and capable of handling a high-volume workload while maintaining accuracy and excellent service. Position requires a Monday–Friday 8:00 am–5:00 pm schedule and in-state eligibility.

Formación

• High school diploma or GED required.
• Strong organizational and time management skills.
• Ability to prioritize tasks and manage multiple responsibilities simultaneously.
• Proficient computer and data entry skills.
• Ability to work independently and collaboratively within a team environment.

Responsabilidades

• Process incoming and outgoing mail, including sorting, indexing, scanning, and distribution.
• Provide support for reception operations, fax processing, and management of unassigned email inboxes.
• Assist with document management, file storage, and records destruction processes.
• Input new claims into the claims management system and distribute client communications as required.
• Reopen and reassign existing claims as directed.
• Update policy information and system codes within the claims management platform.
• Establish and maintain professional and courteous relationships with clients and business contacts.
• Adapt to external client systems and processes as needed.
• Perform additional administrative and departmental duties as assigned.

Conocimientos

Strong organizational skills

Time management

Communication skills

Data entry

Educación

High school diploma or GED

Descripción del empleo

Position: Full-time, Customer Service Department Specialist
Location: Honolulu
Industry: Insurance
Schedule: Monday through Friday from 8:00 am to 5:00 pm
Pay: $20.00 per hour
Candidates must be in-state to apply and be considered.

Benefits:

• Pay Cards, Direct Deposit & Weekly Pay
• Medical/Dental/Vision/Prescription (Note: Requires 20+ hours per week to qualify).
• Free Online Skill Classes, EAP, Discounts & many more

The Customer Service Department Specialist is a detail-oriented administrative professional who supports multiple Customer Service Department teams based on daily priorities and staffing needs. This role is responsible for mail processing, claims data entry, file management, customer communications, and providing general administrative support in a fast-paced office environment. The ideal candidate is organized, adaptable, and able to manage a high-volume workload while maintaining accuracy and excellent customer service.

Job Duties:

• Process incoming and outgoing mail, including sorting, indexing, scanning, and distribution.
• Provide support for reception operations, fax processing, and management of unassigned email inboxes.
• Assist with document management, file storage, and records destruction processes.
• Input new claims into the claims management system and distribute client communications as required.
• Reopen and reassign existing claims as directed.
• Update policy information and system codes within the claims management platform.
• Establish and maintain professional and courteous relationships with clients and business contacts.
• Adapt to external client systems and processes as needed.
• Perform additional administrative and departmental duties as assigned.

#RemedyHIjobs

Job Requirements:

• High school diploma or GED required.
• Previous office experience preferred but not required.
• Strong organizational and time management skills.
• Ability to prioritize tasks and manage multiple responsibilities simultaneously.
• Proficient computer and data entry skills.
• Ability to work independently and collaboratively within a team environment.
• Ability to adapt to changing procedures and business needs.
• Capable of handling a high-volume workload while meeting deadlines.
• Willingness to learn claims processing systems and procedures through training.

Equal Opportunity Employer