Customer Service & Data Entry Specialist (Temp)

Express Employment Professionals - Cincinnati East; Santa Clarita (CA); On-site; USD 30,000 - 32,000; Part time

Job summary

Express Employment Professionals - Cincinnati East in Valencia, CA is seeking a temporary Customer Service Representative I to support order processing, license entry, and customer communications.

The role involves answering phones, emailing customers, coordinating orders with the lab, and ensuring accuracy of sales orders. The position runs 6 months to 1 year, with hours 7:30am to 4:30pm, and occasional overtime and weekend work.

Qualifications

• Minimum 2 years of customer service experience.
• Detail-oriented with high accuracy in data entry.
• Ability to multitask and manage phones, emails, and orders simultaneously.
• Proficient with Word, Excel, Adobe, and Outlook basics.
• Willing to work overtime and weekends when required.

Responsibilities

• Enter complex orders and licenses accurately.
• Call and email customers to coordinate updates.
• Coordinate orders with the lab to ensure on-time delivery.
• Answer phones and respond to emails promptly.
• Verify accuracy of sales orders and correct errors.

Skills

Customer service

Multitasking

Detail orientation

Teamwork

Data entry

Word

Excel

Outlook

Education

High school diploma

Tools

Word

Excel

Adobe

Outlook

Job description

Express Employment Professionals - Cincinnati East in Valencia, CA is seeking a temporary Customer Service Representative I to support order processing, license entry, and customer communications.

The role involves answering phones, emailing customers, coordinating orders with the lab, and ensuring accuracy of sales orders. The position runs 6 months to 1 year, with hours 7:30am to 4:30pm, and occasional overtime and weekend work.