Customer Service & Data Entry Specialist

LHH; Falls Church (VA); Presencial; USD 30.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Life Insurance

Short-term Disability

Commuter Benefits

401K

Paid Sick Leave

Paid Leave

Descripción de la vacante

LHH Recruitment Solutions is seeking a detail-oriented Customer Service & Data Entry Specialist for a temporary/contract role in Falls Church, VA. This full-time, onsite position requires 2+ years of data entry experience and CRM proficiency to maintain client records and respond to inquiries.

Responsibilities include entering and updating CRM data, ensuring accuracy, and communicating with clients via email and chat. Onsite work five days a week is required.

Formación

• 2+ years of data entry experience required.
• Prior experience working within a CRM system required.
• Experience with Microsoft Dynamics CRM is a plus.
• Strong communication with clients via email and chat.

Responsabilidades

• Enter, update, and maintain accurate information within the company’s CRM system.
• Review data for accuracy and completeness and make necessary updates.
• Maintain organized and up-to-date client and account records.
• Communicate directly with clients through email and chat, providing timely and professional assistance.
• Manage a high volume of data while maintaining strong accuracy and attention to detail.
• Support ongoing administrative and customer service needs.
• Work collaboratively with internal team members to ensure information is properly documented and maintained.

Conocimientos

Data entry

CRM system

Customer service

Attention to detail

Communication

Herramientas

Microsoft Dynamics CRM

Descripción del empleo

Customer Service & Data Entry Specialist

LHH Recruitment Solutions is proactively seeking a detail-oriented Customer Service & Data Entry Specialist for an opportunity in the Falls Church, VA area. This position is ideal for someone who enjoys working with data, maintaining accurate records, and communicating professionally with clients.

Location: Falls Church, VA

Schedule: Full-Time, 40 hours/week | 100% Onsite

Employment Type: Temporary/Contract

Pay: $22-$25

The ideal candidate will have at least two years of data entry experience and prior experience working within a CRM system. Strong attention to detail and the ability to communicate effectively with clients through email and chat are essential for success in this role.

Responsibilities

• Enter, update, and maintain accurate information within the company’s CRM system
• Review data for accuracy and completeness and make necessary updates
• Maintain organized and up-to-date client and account records
• Communicate directly with clients through email and chat, providing timely and professional assistance
• Manage a high volume of data while maintaining strong accuracy and attention to detail
• Support ongoing administrative and customer service needs
• Work collaboratively with internal team members to ensure information is properly documented and maintained

Qualifications

• 2+ years of data entry experience required
• Previous experience working within a CRM system required
• Experience with Microsoft Dynamics CRM is a plus
• Strong attention to detail and commitment to accuracy
• Previous experience communicating directly with customers or clients via email and/or chat
• Strong organizational and time management skills
• Ability to work onsite five days per week in Falls Church, VA
• Availability to work a full-time, 40-hour-per-week schedule

Why This Opportunity?

This is a great opportunity for someone with a combination of CRM, data entry, administrative, and customer service experience who enjoys detail-oriented work and interacting with clients in a professional environment.

• medical
• dental
• vision
• life insurance
• short-term disability
• additional voluntary benefits
• EAP program
• commuter benefits
• 401K plan
• Paid Sick Leave, where required by law
• any other paid leave required by Federal, State, or local law
• Holiday pay upon meeting eligibility criteria

Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy