Patient Experience Coordinator

TEKsystems; Leesburg (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

HSA options

Job summary

TEKsystems in Leesburg, VA is seeking a Patient Services Administrator to greet patients, manage appointment scheduling, registration, and follow-up visits, and maintain accurate EMR records. This is an on-site, Monday–Friday contract-to-hire role with consistent hours.

The ideal candidate brings strong customer service, reception or administrative experience, comfort with computers, and the ability to multitask while staying accurate and professional.

Qualifications

• Experience in reception, administration, patient services, retail, hospitality, or a customer-facing role.
• Comfortable using computers and learning new systems.
• Strong customer service and relationship-building skills.
• Ability to multitask while maintaining accuracy and professionalism.
• Dependable attendance and a team-first mindset.
• Healthcare, scheduling, insurance, or EMR experience is helpful but not required.

Responsibilities

• Greet patients and create a welcoming experience.
• Manage appointment scheduling, registration, and follow-up visits.
• Handle inbound calls and assist with patient questions.
• Update patient information and maintain accurate records in the EMR system.
• Support providers and clinic staff with daily administrative needs.
• Balance patient interactions, phone support, and computer work throughout the day.

Skills

Customer service

Relationship-building

Reception/administration

Computer literacy

Multitasking

Attendance dependability

Team player

Job description

Leesburg, VA | On-Site | Monday-Friday | Contract-to-Hire

What You\'ll Do

• Greet patients and create a welcoming experience
• Manage appointment scheduling, registration, and follow-up visits
• Handle inbound calls and assist with patient questions
• Update patient information and maintain accurate records in the EMR system
• Support providers and clinic staff with daily administrative needs
• Balance patient interactions, phone support, and computer work throughout the day

What We\'re Looking For

• Strong customer service and relationship-building skills
• Experience in reception, administration, patient services, retail, hospitality, or a customer-facing role
• Comfortable using computers and learning new systems
• Ability to multitask while maintaining accuracy and professionalism
• Dependable attendance and a team-first mindset
• Healthcare, scheduling, insurance, or EMR experience is helpful but not required

Why Apply?

• Stable Monday-Friday schedule
• Join a respected healthcare organization with strong employee retention
• Opportunity to build a long-term career in healthcare administration
• Supportive clinic environment with direct interaction with patients and providers
• Free parking and consistent hours
• Meaningful work helping patients through their recovery journey

Ideal backgrounds: Patient Service Representative, Medical Receptionist, Front Desk Associate, Client Services Coordinator, Administrative Assistant, Hospitality Professional, Retail Supervisor, Patient Access Representative, or Office Coordinator.

Schedule

• Monday & Thursday: 10:30 AM-7:00 PM
• Tuesday: 8:30 AM-5:00 PM
• Wednesday & Friday: 7:30 AM-4:00 PM

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Job Type & Location

This is a Contract to Hire position based out of Leesburg, VA.

Pay And Benefits

The pay range for this position is $19.00 - $19.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 6, 2026.

Workplace Type

This is a fully onsite position in Leesburg,VA.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.