Onsite CRM Data Entry & Customer Service Specialist

LHH; Falls Church (VA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short-term Disability

Commuter Benefits

401K

Paid Sick Leave

Paid Leave

Job summary

LHH Recruitment Solutions is seeking a detail-oriented Customer Service & Data Entry Specialist for a temporary/contract role in Falls Church, VA. This full-time, onsite position requires 2+ years of data entry experience and CRM proficiency to maintain client records and respond to inquiries.

Responsibilities include entering and updating CRM data, ensuring accuracy, and communicating with clients via email and chat. Onsite work five days a week is required.

Qualifications

• 2+ years of data entry experience required.
• Prior experience working within a CRM system required.
• Experience with Microsoft Dynamics CRM is a plus.
• Strong communication with clients via email and chat.

Responsibilities

• Enter, update, and maintain accurate information within the company’s CRM system.
• Review data for accuracy and completeness and make necessary updates.
• Maintain organized and up-to-date client and account records.
• Communicate directly with clients through email and chat, providing timely and professional assistance.
• Manage a high volume of data while maintaining strong accuracy and attention to detail.
• Support ongoing administrative and customer service needs.
• Work collaboratively with internal team members to ensure information is properly documented and maintained.

Skills

Data entry

CRM system

Customer service

Attention to detail

Communication

Tools

Microsoft Dynamics CRM

Job description

LHH Recruitment Solutions is seeking a detail-oriented Customer Service & Data Entry Specialist for a temporary/contract role in Falls Church, VA. This full-time, onsite position requires 2+ years of data entry experience and CRM proficiency to maintain client records and respond to inquiries.

Responsibilities include entering and updating CRM data, ensuring accuracy, and communicating with clients via email and chat. Onsite work five days a week is required.