Customer Service & Data Analytics Specialist

Ultimate Staffing; Scotts Valley (CA); Sur place; USD 44 083 - 48 216; Plein temps

Résumé du poste

A staffing agency is looking for an experienced Customer Service Representative to support a client in Scotts Valley, CA. The successful candidate will handle customer inquiries, process orders, and use advanced Excel to manage data. Candidates should have at least 3 years of experience in customer service, preferably in the semiconductor or electronics sector. Strong communication skills and attention to detail are essential. This is a full-time position with competitive pay ranging from $32 to $35 per hour.

Qualifications

• Minimum of 3 years of customer service experience, preferably in semiconductor industries.
• Strong understanding of order management systems.
• High attention to detail and strong organizational abilities.

Responsabilités

• Serve as the primary point of contact for customer inquiries.
• Process and track sales orders using the ERP system.
• Proactively communicate updates to customers.

Connaissances

Advanced proficiency in Microsoft Excel

Excellent communication skills

Data visualization skills

Formation

Bachelor's degree preferred

Outils

SAP

Power BI

Tableau

Syspro ERP

Description du poste

A staffing agency is looking for an experienced Customer Service Representative to support a client in Scotts Valley, CA. The successful candidate will handle customer inquiries, process orders, and use advanced Excel to manage data. Candidates should have at least 3 years of experience in customer service, preferably in the semiconductor or electronics sector. Strong communication skills and attention to detail are essential. This is a full-time position with competitive pay ranging from $32 to $35 per hour.