Customer Service Counter Pro — Growth & Benefits

Colonial Group; Madison (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur in Madison, Wisconsin is seeking a Customer Service Counter Associate to help keep the store connected with information and support. You will greet customers, handle inquiries, and assist with purchases and online orders.

This on-site role offers competitive wages, a generous merchandise discount, comprehensive benefits, and opportunities for internal advancement within a team that values service excellence.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Job description

Von Maur in Madison, Wisconsin is seeking a Customer Service Counter Associate to help keep the store connected with information and support. You will greet customers, handle inquiries, and assist with purchases and online orders.

This on-site role offers competitive wages, a generous merchandise discount, comprehensive benefits, and opportunities for internal advancement within a team that values service excellence.