Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Plymouth (NH); Hybrid; USD 35,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator for Travel Support. This role involves assisting clients with travel-related questions and maintaining strong communication throughout the planning process.

The ideal candidate will have excellent communication and organizational skills, with a detail-oriented mindset. Opportunities for part-time or full-time work are available, along with comprehensive training and potential for career advancement in the travel industry.

Qualifications

• Strong organizational skills to manage tasks efficiently.
• Ability to communicate effectively with clients.
• Experience in customer service or related fields preferred.

Responsibilities

• Assist clients with travel inquiries and requests.
• Provide guidance on options and next steps.
• Coordinate reservations and follow up with clients.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Customer service, administrative, or hospitality experience

Detail-oriented and customer-focused mindset

Job description

Customer Service Coordinator – Travel Support

About the job Customer Service Coordinator – Travel Support

Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel‑related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service‑focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow‑up communication
• Ensure accuracy of client information and travel details
• Deliver high‑quality service with professionalism and care
• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills
• Strong organization and time‑management abilities
• Self‑motivated and comfortable working remotely
• Detail‑oriented and customer‑focused mindset
• Customer service, administrative, or hospitality experience preferred
• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship
• Flexible remote work options
• Part‑time or full‑time opportunities
• Career growth within the travel industry